Houston's

Reviews about Houston's

• 2 / 5

  By Evan Williams
  I had dinner here last week when I was in Scottsdale for business. I've always been a fan of Houston's and have had many great experiences at this very location, but it seems that the service has gone downhill in a big way.
  
  The food was okay, although I feel like it wasn't quite as good as it used to be, but my main complaint (and the reason for the two star review) is that the service was pretty much nonexistent.
  
  Although the waitress took our order fairly quickly (for some reason it was the second waitress that approached our table, the first one only handled our drink orders), the food seemed to take much longer than it should have for a salad and a burger. But what really bothered me was how long it took to get the bill.
  
  I don't think our waitress was even in the dining area most of the time we were there. It seemed like we were her only table and I would constantly see other waitstaff walking past, but none of them seemed to pay any attention to us and when we finally did get the bill we waited ten to fifteen minutes before giving up and just paying with cash.
  
  I know this place can do better. I have experienced it. Maybe it was just an off night, but it's not an experience that will make me want to return to Houston's, be it this location or another. But let's face it--the whole Houston's chain has been going downhill for years. Maybe that finally caught up with this one.
  
  Regardless of the reasons for the ridiculous service, I won't be coming back, nor will I be recommending it to anyone I know. Actually, I'll probably recommend that they purposefully stay away.
  July 14, 2016